Privacy Policy

Who we are

TOLL E-PLATFORM LTD operates Video Templates Pro. This policy explains how we collect, use, and protect personal data when you browse the site, submit support requests, or access the portal.

Data we use

• Contact details you submit, such as name, email address, and support messages.
• Account session data needed to keep you signed in to the demo or customer portal.
• Transaction-related details required to review billing or refund requests.
• Optional analytics data only if you accept analytics cookies through the banner or preference center.

How we use data

• Provide and support portal access.
• Respond to support, refund, privacy, and billing questions.
• Maintain security, fraud prevention, and service reliability.
• Measure site usage with optional analytics only where you have consented.

Cookies and local storage

We use essential storage to remember sign-in state and your cookie preferences. Optional analytics cookies or similar measurement technologies run only if you accept them.

You can change your preferences from the footer link or through your browser controls. Browser help pages are also available from your browser provider if you want to block or clear cookies directly.

Your rights

Subject to applicable law, you may have the right to request access, rectification, erasure, restriction, objection, data portability, withdrawal of consent, and the right to lodge a complaint with your data protection authority.

Sharing and retention

We share information only where needed to operate the service, process support or billing issues, comply with law, or protect our legal rights. We keep data only as long as reasonably necessary for those purposes.

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